Client Feedback

H.S., artist-in-residence:

Olivia was extremely helpful in coaching me through the process of designing course material that spanned a wide range of curriculum and age groups. As a result of working with her, my own work has developed with much more clarity and ease.

H.R. manager, B.C. Hydro:

Olivia was a very effective coach for the day [of negotiation practice]. She gave lots of constructive feedback and I had a lot of fun in addition to learning to improve my skills.

Information Systems Manager, District of North Vancouver:

...Olivia has strong communication skills with peers and clients alike. She is quick to repair any miscommunication so that team-spirit grows. Her training and facilitation experience has given her broad exposure in all divisions at the District. She establishes rapport just as easily with directors and managers as she does with clerical and yard staff. She also communicates her ideas well and is not afraid to think 'out of the box' in coming up with creative solutions for everyone involved...

Individual coaching client:

Olivia's knowledge and experience is deeply ingrained so as to be second nature. She lives by it. She has a natural gift, is approachable, keeps you on track, genuine curiosity, easy to learn from - someone who is quick to see to the heart of the matter. Olivia is not afraid to challenge you. She does it in a clear way and 'in the moment'. She will only move on once she is confident that the issue is resolved. I felt safe with Olivia .

Comments from Executive Board Members

Your strengths are your humour, casual yet instructive approach. Quick to identify what is being said. Good at paraphrasing.

Kept us on topic - allowed free discussion - involved all participants. Running summaries and lively interaction.

You kept things moving and you challenged us in a supportive way. You brought the discussion to a useful and practical conclusion.

Olivia raised questions for consideration and recommended direction. Forced me to look inward and evaluate whether I'm communicative, understanding or considerate of the role of board.